IDENTIFICATION DETAILS

For Spanish market

Trade name: EBIS Business Techschool

Registered name: EBIS Enterprise SL

NIF: B75630632

Address: C. Agustín Millares, 18, 35001 Las Palmas de Gran Canaria

Registration details: Registro Mercantil de Las Palmas de Gran Canaria, Sección 8, Hoja GC-63722, IRUS 1000437713670

Contact: administracion@ebiseducation.com

For English market

Trade name: EBIS Business Techschool

Registered name: Focotech Innova SL

NIF: B23948086

Address: CL. Covadonga, 78 - 35010 Palmas de Gran Canaria, Las Palmas

Registration details: Registro Mercantil de Las Palmas de Gran Canaria, Sección 8, Hoja GC-63722, IRUS 1000437713670

Contact: administracion@ebiseducation.com

This document (as well as any other document referred to herein) governs the conditions applicable to the purchase of products and/or services on this website (hereinafter, the Conditions). In addition to reading these Conditions, before accessing, browsing and/or using this Website, it is important that you read the Legal Notice, the Privacy Policy and the Cookie Policy.

MASTER PROGRAM OFFERING

EBIS reserves the right to decide which master programs and courses are offered to Users through the online store and may add new products and/or remove any existing ones at any time and without prior notice.

Enrollment in the master programs is subject to their availability. Should difficulties arise regarding their provision, we will contact the User to provide information about substitute products of equal or greater quality and value. If no substitute product can be offered or the customer does not wish to switch to one of those products, we will refund any amount paid.

The master programs offered have a calendar specifying the date and time of the videoconference sessions. Every effort will be made to keep to the dates and times in question whenever possible, but there may be cases in which the date and/or time of one or more classes has to be changed due to instructor availability issues or other reasons that prevent the planned schedule from being met. The new dates may fall on days of the week other than the usual ones (different from the days of the week indicated on the website and EBIS's other official communication channels). EBIS also reserves the right to add or remove a class whenever necessary.

FINANCING CONDITIONS

Students who wish to pay in installments undertake to make periodic monthly payments of the agreed amounts until the full price of the program has been paid. The monthly installments will be paid starting from the date on which enrollment takes place.

Installments may only be paid through one of the payment methods provided by EBIS. In the event of a delay of more than 5 calendar days in the payment of an installment, the Student must pay a penalty of €30 for the corresponding administrative costs. In the event of delays of more than 30 calendar days in the payment of an installment, interest of 1.5% per month will be applied to the amount owed.

Once 14 calendar days have elapsed from the program start date, the Student will no longer have the right of withdrawal and, therefore, even if the Student decides to leave the program early, they must continue paying the installments until the total price of the program has been paid.

CANCELLATION/REFUND POLICY

The Student has the right of withdrawal during the first 14 calendar days from the program start date. Costs attributable to the administration of the enrollment process will not be refunded. Those amounts total €350. To request a refund, you must write to administracion@ebiseducation.com within the established 14-day period and state your interest in withdrawing from the corresponding program.

CONDITIONS FOR ENROLLMENT APPLICATIONS

In order to take a master program that requires prior knowledge, the student must provide evidence of that knowledge through a certificate or degree demonstrating previous training in the required subjects. Some programs do not require the student to hold an accrediting degree; in these cases, the student may take an exam to assess their knowledge of the subjects in question. If the student does not pass the exam and does not hold an accrediting degree, they will not be able to take the master program. If the student has already enrolled, the enrollment will be canceled and the payment made will be refunded.

CONDITIONS FOR EXTENDING THE PROGRAM

If the Student is unable to complete the program within the stipulated period (see the duration established for each program in its syllabus), they will be offered one additional month of free access. After that month ends, if the Student wishes to keep access to the program, they must pay a fee of 75 Euros per month for each month they wish to extend access and tutor support. There is no teaching activity during the month of August, so that month will not count as time used by the Student. However, the virtual campus will remain operational, and therefore Students who wish to do so may use that period to get ahead with the program. It is important to note that, as it is a “non-teaching” month, tutors and instructors will not be available to provide support or answer questions.

APPEARING IN THE SCHOOL'S VIDEOS

Classes for master programs in the Live Streaming format are recorded so that students in that format can watch the recording later and so that other students taking the program in the Online format can also view this training. The recordings will show the image of students who broadcast through their webcam, and any comments they make through the microphone will be heard. Turning on the microphone or webcam is entirely optional and voluntary. If students decide to do so, they accept that their image and voice may be viewed and heard by other students of the school, and it will be understood that they have no objection to this. These recordings will normally be used for a period of between 6 months and 1 year, but they may be shown to other students for a longer period of time. Under no circumstances may a student or alumnus request the deletion of a recording in which they appear while it is being used by the school. Once the video is no longer used by the school, it will be deleted.

PASSWORDS

EBIS may provide personal passwords to Users who register as such on this website. Users must keep their passwords in the strictest and most absolute confidentiality under their sole responsibility, thereby assuming any damages or consequences of any kind arising from the breach or disclosure of that secret. For security reasons, the password for electronic access to the services linked to this website may be changed by the User at any time.

DISCLAIMER OF LIABILITY

Except as otherwise provided by law, no liability will be accepted for: (i) losses not attributable to any breach on its part; (ii) business losses (including loss of profits); (iii) technical failures due to fortuitous or other causes that prevent the normal operation of the website over the internet; (iv) unavailability of the website for maintenance or other reasons that prevent the service from being available; (v) any failure or delay in performing any of the obligations assumed, when it occurs as a result of circumstances beyond its reasonable control, that is, justified by force majeure.

PRIVACY POLICY

You can consult our Privacy Policy at the following link.

COOKIES

The website may use cookies; for more information, you can consult our Cookie Policy.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The contents of the website, the virtual campus, or those sent by any other means, including but not limited to the images and texts of articles and presentations, whatever their format, programming language and form of representation (hereinafter “the Materials”), are owned by EBIS, or EBIS has acquired the corresponding rights from their owners, and are protected by intellectual property laws and international treaties. EBIS states that it is expressly prohibited to copy, reproduce, sell, transmit, distribute, republish, modify or display the Materials, except with prior written authorization from EBIS.

Notwithstanding the foregoing, EBIS licenses the articles published on its website under the Creative Commons CC BY-NC-ND license.

ENTIRE AGREEMENT

These conditions and all documents referred to herein constitute the entire agreement between the contracting party and EBIS in relation to the object of purchase, superseding any other prior covenant or agreement made in writing between the same parties.

MODIFICATION OF THESE CONDITIONS AND TERM

EBIS may modify the Conditions set out here at any time, and they will be duly published as they appear here. The validity of these conditions will depend on their publication, and they will remain in force until they are replaced by others duly published.

SEVERABILITY

If any of the provisions contained in this agreement, or any part thereof, is determined to be invalid and/or unenforceable, this will not affect the remainder of the provision in question or any other provision contained in this document.

APPLICABLE LAW AND JURISDICTION

The relationship between EBIS and the User will be governed by current Spanish law, and any dispute will be submitted to the Courts and Tribunals of the city of Las Palmas de Gran Canaria.

CUSTOMER SERVICE

For any question, issue or complaint, write to administracion@ebiseducation.com.